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Privacy Policy

APPNA Academy of Medicine
Website: www.appnaacademy.org
Effective Date: July 1, 2026

APPNA Academy of Medicine respects your privacy and is committed to protecting the personal information of learners, faculty, speakers, program organizers, members, and website visitors.

This Privacy Policy explains how APPNA Academy of Medicine collects, uses, stores, and protects information when you visit our website, register for courses or webinars, participate in educational activities, request CME credit, submit forms, or communicate with us.

By using the APPNA Academy of Medicine website and related educational services, you agree to the terms of this Privacy Policy.

1. Information We Collect

APPNA Academy of Medicine may collect personal information that you voluntarily provide when you register for a course, webinar, CME activity, certificate program, educational event, or submit an inquiry through our website.

This may include:

  • Name
  • Email address
  • Phone number
  • APPNA membership status
  • Professional title or credentials
  • Institution or organization
  • Specialty or area of interest
  • Course or webinar registration information
  • CME participation information
  • Evaluation responses
  • Quiz or assessment results
  • Certificate and transcript information
  • Messages or inquiries submitted through forms or email

We may also collect information about your participation in educational activities, including course progress, attendance, completion status, assessment results, evaluation submissions, CME credit claims, and certificates issued.

2. Information from Website Visitors

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website
  • General location data
  • Website usage activity

This information helps us improve website performance, user experience, educational services, and platform security.

3. Cookies and Tracking Technologies

APPNA Academy of Medicine may use cookies or similar technologies to support website functionality, improve user experience, analyze website traffic, remember user preferences, and support course or account access.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect some website or course platform features.

4. How We Use Your Information

APPNA Academy of Medicine may use personal information to:

  • Register users for courses, webinars, CME activities, and educational programs
  • Provide access to online learning content
  • Track course participation and completion
  • Process CME credit claims
  • Generate certificates and transcripts
  • Communicate program updates and reminders
  • Respond to inquiries and support requests
  • Review educational program applications or partnership inquiries
  • Improve our website, courses, and learner experience
  • Maintain records for educational, administrative, accreditation, and compliance purposes
  • Send relevant announcements about APPNA Academy of Medicine programs and services
  • Protect the security and integrity of our platform

5. CME, Certificate, and Educational Records

For CME activities, certificate programs, and other educational offerings, APPNA Academy of Medicine may maintain participant records, including registration, attendance, completion status, evaluations, attestations, CME credit claims, and certificates.

These records may be retained as needed for administrative, accreditation, reporting, compliance, and audit purposes.

6. Information Sharing with Third Parties

APPNA Academy of Medicine may share information with trusted third-party service providers that help us operate our website, learning management system, registration tools, payment processing, email communications, analytics, certificates, CME documentation, and related educational services.

We may also share information when required to:

  • Comply with legal or regulatory obligations
  • Respond to lawful requests
  • Protect the rights, safety, or security of users, APPNA, APPNA Academy of Medicine, or others
  • Prevent fraud, abuse, or unauthorized activity
  • Support accreditation, compliance, or educational reporting requirements

APPNA Academy of Medicine does not sell your personal information.

7. Payment Information

Some APPNA Academy of Medicine courses, webinars, certificate programs, CME activities, or educational offerings may require a registration fee or course fee.

If payment is required, payment information may be processed through third-party payment providers. APPNA Academy of Medicine does not directly store full credit card information.

Payment processing is handled by third-party providers according to their own privacy and security policies.

8. Refund Policy

Unless otherwise stated on the specific course or program registration page, all fees are considered non-refundable once access to the course, webinar, digital content, certificate program, CME activity, or learning platform has been granted.

Refund requests may be reviewed on a case-by-case basis in limited circumstances, such as duplicate payment, technical error, cancellation of a program by APPNA Academy of Medicine, or other exceptional situations.

APPNA Academy of Medicine reserves the right to determine refund eligibility based on the nature of the program, access status, timing of the request, and administrative or CME-related requirements.

To request a refund review, please contact:

education@appna.org

Please include your full name, course or program title, registration email, payment date, and reason for the request.

9. Data Security

APPNA Academy of Medicine takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information transmitted through the website or online platform.

10. User Accounts and Passwords

If you create an account on the APPNA Academy of Medicine platform, you are responsible for maintaining the confidentiality of your username and password.

Please do not share your login credentials with others. If you believe your account has been compromised, please contact us promptly.

11. Accessing, Correcting, or Deleting Your Information

You may review or update certain account information by logging into your account profile.

You may also contact us to request access to, correction of, or deletion of personal information that you have provided to us. Please note that some information may need to be retained for legal, administrative, educational, CME, accreditation, or compliance purposes.

To submit a privacy-related request, contact:

education@appna.org

12. Email Communications

APPNA Academy of Medicine may send email communications related to course registration, webinar access, CME requirements, certificates, program updates, announcements, reminders, and other educational activities.

Users may unsubscribe from certain promotional or general announcement emails where an unsubscribe option is provided. However, important administrative or course-related emails may still be sent when necessary.

13. Voluntary Disclosure of Information

If you voluntarily share personal information in discussion forums, chat features, comments, webinars, public sessions, or other interactive areas, that information may be visible to other participants or users.

Please use caution when sharing personal information in public or semi-public areas of the platform.

14. Children’s Privacy

APPNA Academy of Medicine programs are intended for physicians, healthcare professionals, trainees, students, faculty, and adult learners. We do not knowingly collect personal information from children under the age of 13.

15. External Links

The APPNA Academy of Medicine website may contain links to third-party websites, partner organizations, payment platforms, video platforms, forms, or external resources.

APPNA Academy of Medicine is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

16. Policy Updates

APPNA Academy of Medicine may update this Privacy Policy from time to time to reflect changes in operational, educational, technological, legal, or regulatory practices.

When updates are made, the revised Privacy Policy will be posted on this website with an updated effective date. Continued use of the website or platform after changes are posted indicates acceptance of the updated policy.

17. Contact Information

For questions, comments, refund review requests, or concerns about this Privacy Policy or APPNA Academy of Medicine privacy practices, please contact us at:

APPNA Academy of Medicine
Email: education@appna.org
Website: www.appnaacademy.org

Anti-Spam Policy

APPNA Academy of Medicine does not support unsolicited commercial email or spam.

We may send emails related to educational programs, course access, CME activities, certificates, registration, announcements, and other APPNA Academy of Medicine communications. Users may opt out of certain non-essential communications where an unsubscribe option is available.

If you have questions, concerns, or believe you received an email in error, please contact:

education@appna.org